Terms & Conditions

Welcome to Pisco by the Beach. By accessing or using our website, services, or attending our events, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree, you should not use our services.

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you make a reservation, sign up for our newsletter, attend an event, or contact us, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Pisco by the Beach, including those linked through our website.

Making a complaint

If you are not satisfied with our response to a concern, please contact us at +91-9665378055 with details explaining your complaint. We will review your concern, investigate whether the correct procedures have been followed, and respond to you appropriately. We aim to complete this investigation within 15 working days of receiving your complaint. In some cases, it may take longer. If you are still unsatisfied with the response, you may contact the relevant authority.